Many of our customers have come to us with the question “Should we be adopting a hosted email solution?”

The answer is rather simple, yes. With Office 365 from Sleepless it has never been easier to make the move to the cloud. There are many reasons why this is the case, we’ve highlighted the key ones below:

Work from anywhere from any device:

Being cloud based, it is now possible for employees to work on the go. Office 365 can connect with your mobile, tablet and laptop on the go securely using Microsoft’s comprehensive security measures.


As a monthly subscription, Office 365 is easily expandable. As your business grows, you can simply add any additional services that you require to your subscription. This means you will only be paying for services that you require.

Information Protection:

For a small monthly fee, you can control and secure emails, documents and sensitive data that is being shared outside of your business. Using a detailed tracking and reporting, it is very easy to revoke access to any threats to your files

Rights Management:

Azure Rights Management allows you and your employees protect information from unauthorized access, both internally and externally. Capabilities include “Do Not Forward”, “Company Confidential” and “Email Encryption”, which allows you to send encrypted emails to anyone easily.

Data Loss Prevention:

As Office 365 is a cloud based solution, data protection and backup give you peace of mind that you will never lose the data and documents essential to running your business.

To see how Sleepless and Office 365 can help your business, please call us con 1890 511 444.


The upcoming General Data Protection Regulation (herein, GDPR) will come into effect on the 25th May 2018 and Sleepless has had a lot of inquiries from businesses concerned about what it means for them. In this article, we will explain what the GDPR is and how companies can ensure that they stay on the right side of the regulations.


The GDPR applies if the data controller (the organisation which collects data), the data processor (an organization which processes data on behalf of the data controller) or the data subject (the person who the data is about) is based in the European Union. This affects all Irish companies who hold personal data and companies worldwide who hold personal data about EU citizens. According to the commision in charge of the GDPR:

“personal data is any information relating to an individual, whether it relates to his or her private, professional or public life. It can be anything from a name, a home address, a photo, an email address, bank details, posts on social networking websites, medical information, or a computer’s IP address.”


All data collected must be accompanied with explicit consent for the data and the purposes the data is to be used for. Data controllers must be able to provide proof of consent and consent may be withdrawn.

Data Protection Officer

All public authorities and those private companies whose core activities consist of data processing must designate a ‘data protection officer’. The data protection officer (or DPO) must be proficient at managing IT processes, data security (including dealing with ransomware and other cyber-attacks) and other data-related business continuity issues. The DPO must be effectively independent of the organisations which employ them, acting as an ‘internal regulator’.


All personal data must be ‘pseudonymised’, meaning that any identifiable data must be encrypted, or otherwise rendered useless in pairing the data to an individual person. Any encryption keys must be stored separately to the personal data itself. The GDPR does not concern the processing of data that is already anonymous, for example, data used for research or statistical purposes.

Data Breaches

Any data breaches must be reported to the Supervisory Authority within 72 hours of any breach. If the breach is determined to have an adverse effect on individuals, those affected individuals must be informed. Individuals need not be informed, however, if the breached data has been anonymised or pseudonymised.


Sanctions can be imposed on those companies who do not follow the GDPR. Examples of these sanctions include regular data protection audits and a fine of up to €20 million, or up to 4% of the annual worldwide turnover, whichever is greater.

Records of Processing Activities

Records of processing activities must be kept. Upon request, these records must be made available to the Supervisory Authority.


For more information about the GDPR and what you can do to ensure compliance, contact Sleepless using the button below or call us on 1890 511 444.

Sleepless and Microsoft are delighted to announce an outstanding promotion for all existing Office 365 customers. Any business currently using Office 365, who wishes to easily move their Microsoft account over to Sleepless before the end of the promotion, can avail of a number of perks such as Office 365 Free for One Month, a Discovery Session, Workshops and much more.

Easy to Switch:

Switching could not be easier. Simply click on the link provided by Sleepless, accept the change, and your account is now moved to Sleepless without any of your files/services being affected. You will receive a welcome email from your new account manager who will arrange your first free month’s service.

Discovery Session:

Over 80% of businesses do not avail of all the services provided in their Microsoft package. Our Microsoft experts will analyse your business and tailor make your package to ensure you only pay for the services you require. This service is typically €3,000 but comes free with our promotion.


Want to get more out of your Microsoft Package but need help? Have one of our Microsoft experts come to you and show your business how it can become more efficient with the help of Sleepless and Microsoft. This service is hugely popular in all industries and has the capacity to potentially increase productivity and efficiencies by over 50%.

Cost Effective:

Working with Sleepless is very cost effective. If you are currently being billed by Microsoft directly, the price won’t change when you move over to Sleepless! Instead, Microsoft pay Sleepless to manage your service, ensuring that your enquiries and helpdesk tickets are dealt with in a professional and timely manner at no additional cost.

As Microsoft Gold Partners, Sleepless gives you access to over 95 engineers that will help ensure your business is always-on and maximising it’s potential.