Disaster Recovery vs. Cloud Backup: How to Decide


Disaster Recovery

A lot of people do not know the difference between Cloud Backup and Disaster Recovery. There are many similarities but there are some very important differences that could cost a business thousands in lost revenue if they were ignored. This article will explain the differences between the two backup solutions and how you can protect your business from disaster.

The Similarities

Both Cloud Backup and Disaster Recovery are data protection methods which store your data offsite and allow access of said data through the internet. They both often back up automatically and silently, requiring a minimum of effort on the client side, and they both generally work on a subscription model. The methods behind both technologies are broadly similar but the outcomes are very different.

The Differences

Cloud Backup works by copying every file from a client’s computer or server and storing it on an offsite server. This data can be recovered by transmitting the backed up data back to the client’s computer or server in the event of a data loss. If any client-side equipment has failed, it must be replaced before the restore can take place. Restores can be very slow, depending on the size of the backup and the speed of the client’s internet connection. On the low side this can be a few hours but can often take days with large server restores.

Disaster Recovery methods similarly work by copying every file from a client’s machine to an offsite server, but when it comes to recovering your files, you can be up and running within minutes. This is because Disaster Recovery packages store your files as a bootable image and then run that image from their servers as soon as recovery is needed. Workplace computers will work exactly as they did before the data loss, but will actually be reading their files straight from the offsite backup, across the internet. In the background, Disaster Recovery packages still restore your files to your servers, which will take the same amount of time as with Cloud Backup, but the important difference is the ability to use your computers and access your data whilst this is taking place.

Who is Disaster Recovery for?

Disaster Recovery is essential for any business who can’t afford downtime or data loss. For example, if an insurance company’s server malfunctions, they could be liable for all of the claims they could not pay out and would lose all the business coming to them whilst the server is down.

For more information on the Disaster Recovery services Sleepless provides, please click here.

If you have any other questions regarding our Disaster Recovery services, please contact Sleepless using the button below.



Benefits of securing your Veeam backups and replicas off site.

Benefits of securing your Veeam backups and replicas off site.

Benefits of securing your Veeam backups and replicas off site.

We all know the benefit of using Veeam Availability Suite as an in-house data backup solution. It is after all one of the world’s best Data Management Solutions and has numerous awards since its inception.  While over 200,000 businesses like yours utilise Veeam for comprehensive, on-premises data protection, many of you may not be aware of the Cloud Backup and DRaaS services offered by Veeam Cloud & Service Provider (VCSP) Partners such as Sleepless.


Sleepless, as a VCSP partner, can offer Veeam customers the ability to secure their VM (virtual machine) backups and replicas off site without the cost and complexity of building and maintaining an offsite infrastructure. Through Veeam Cloud Connect we provide a fully integrated, fast and secure way to backup, replicate and restore from the cloud.


Veeam DRaaS gives your business a true cloud-based disaster recovery solution that delivers RTPO’s of less than 15 minutes. The benefits of using Veeam for Off Site backup and Replication are:


  • Full-site failover to a remote DR site from anywhere with just a few clicks through a secure web portal and partial-site failover to instantly switch over to selected VM replicas only
  • Full and partial failback to restore normal business operations
  • Built-in network extension appliances to simplify networking complexity and preserve communication with and between running VMs, regardless of the physical location
  • 1-click failover orchestration for quick execution and site failover testing for failover simulation, without disrupting production workloads
  • Single-port connectivity via a secure, reliable TLS/SSL (Transport Layer Security/Secure Sockets Layer) connection to a service provider with traffic encryption
  • Multiple traffic-reduction technologies, including built-in WAN acceleration, replication from a backup, BitLooker™ and replica seeding.

veeam cloud connect replication end userTo secure your data in the Cloud all you have to do is point your replica jobs at our cloud infrastructure and you’re ready to go.

Why not experience the benefits first hand with a 30 day Free Trial, contact Sleepless today.



The importance of Business Continuity and Disaster Recovery planning

the importance of business continuity and disaster recovery planing for modern organisations

‘Business Continuity and Disaster Recovery Planning’


The importance of Business Continuity and Disaster Recovery planning for modern organisations can not be overstated. Without putting in place plans and procedures to effectively manage disasters, companies can face serious issues such as bankruptcy and loss of business. As the old saying goes “failing to plan is planning to fail”, that’s why we are making this planning template available to everyone.


In partnership with our technical partners Redstor we designed this template to better enable businesses to manage potential disasters and deal with common issues in and around the workplace. The template sets out to cover every aspect of your business and ensure that all areas are covered with an effective plan.


What is the scope of the plan?

It covers areas involving staff, IT issues, insurance, workplace issues, the management of supply and demand, and maintaining a good public image throughout a disaster through the use of public relations. The plan rates specific issues on an urgency levels scale as well as what the action should be for the specific issue. This will give the reader a thorough and clear idea of how to react to any issues that arise that may have an effect on the business.


Download the template now: 

business Continuity and Disaster Recovery plan Template 2017

Download the Sleepless & Redstor Business Continuity and Disaster Recovery Plan Template

If you have any questions regarding Business Continuity or Disaster Recovery planning contact Sleepless, we’re happy to help.


Securing your virtualised mission-critical applications

10 Questions you should ask yourself about your DR solution

’10 Questions you should ask yourself about your DR solution’

We have to face up to facts, application virtualisation is no longer an emerging technology, it has arrived. Companies of all industry and size are deploying their applications on virtualised IT infrastructure and clouds. By doing this they are reaping the benefits of ease of management, simplicity, flexibility, mobility and cost-effectiveness.

But herein lies the problem, traditional replication and disaster recovery solutions were never designed to deal with the demands created by the virtual model. It’s a case of trying to fit a square peg in a round hole. Existing DR solutions cannot adapt to the scalability, mobility and flexibility that enterprise grade applications require when they are running on a virtual infrastructure.

In light of this we have made available this white paper containing 10 questions that will help you determine the suitability of your current DR solution.

The white paper will cover the following questions:

  1. Is it “virtual ready”?
  2. Can it support your mission-critical application needs?
  3. Is it vendor agnostic?
  4. Can it provide mobility and migration?
  5. Is it application aware?
  6. Does it add or remove control points?
  7. What’s the learning curve?
  8. How scalable is the solution?
  9. What’s the performance impact?
  10. Is it cloud-ready?

To find out if your current DR solution is up to the the task download the full Zerto white paper:



Sleepless Disaster Recovery as a Service powered by Zerto is a robust, cost-effective system of DRaaS. Built specifically with the cloud in mind, Sleepless DRaaS offers businesses huge cost and resource savings, in comparison to putting together a replication site and other necessary systems.

If you have any questions regarding the suitability of your current DR solution or need advice on implementing a new DR strategy, please feel free to contact Sleepless.



Benefits of Cloud Backup for SME’s

Benefits of Cloud Backup for SME’s

Benefits of Cloud Backup for SME’s

Recent studies have found that despite the rise of ‘The Cloud’ many small to medium businesses still backup their data using directly attached storage devices. As we all know these storage devices, such as USB sticks, can be lost, stolen or corrupted. So while they are convenient, they cannot deliver the same benefits and security to your business that a cloud backup service can.


In this article I’ll take a quick look at the benefits of online backup to business and why they should step away from physical backups and switch to the cloud.


Business grade online backup is a complete automated solution that encrypts then transfers data from your servers/computers to a specialised data centre that is designed to manage the end to end backup and restoration process. It enables efficient tracking of changes to your data, keeps prior versions of documents, compresses your data and handles automatic scheduling.


Maintaining your company’s critical data offsite is imperative for business continuity. With an offsite backup solution from a cloud provider your business benefits from:


  1. Anytime, Anywhere Access, Having your data backed up to the cloud allows for access from any location on any device.
  2. Your Data is Secured Offsite. In the event of something happening to your premises, flood/fire etc. your data is safe, secure and most importantly recoverable.
  3. Ease of use. BaaS (Backup as a Service) has made management and restoration easy. All it takes to restore a file or a full system is a few clicks.
  4. Automatic Scheduling. With cloud backup your files and automatically and continuously backed up.
  5. Business grade backup enables encryption of your data both in transit and at rest.

The benefit to any business is obvious, however, many are still hesitant to make the move. The main reason stated? Price. The reason for this is that most SME’s don’t have large IT budgets and still hold the belief that the cloud is an expensive endeavour. The reality though is quite the opposite. An average small business could expect to pay as little as €150 per year for a business grade backup service.

If you have any questions in relation to the cloud and how it will benefit your business, please contact Sleepless.


Sleepless offer three industry leading backup solutions powered by Acronis, Attix5 and Veeam. If you would like to find more information about the differences between our service offerings please contact our sales team.



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Disaster Recovery- Tried & Tested


Disaster Recovery - Tried & Tested

Disaster Recovery plans have been looked upon as something large organisations have and but rarely would an organisation actually test the readiness of the solution. Historically, a major problem has been that DR was seen as quite expensive and usually only affordable to large enterprise businesses. Since the advent of cloud, one technology that is building momentum and changing the landscape is Disaster Recovery as a Service (DRaaS). DRaaS is now a key word when speaking to businesses about cloud and no longer are the monthly service costs price prohibitive therefore more and more SME businesses are investing in this area.

Many organisations still have their traditional Disaster Recovery systems and infrastructure in place and believe they have their DR sorted and their Business Continuity Plan is in hand. However, the fundamental part of DR and Business Continuity lies in the testing, and of these companies, how many regularly test their DR systems and are they confident that their solution will work as planned and in a timely manner.

Having examined the market, it is clear that legacy Disaster Recovery infrastructure is not only costly and cumbersome, but in the event of a disaster, I wonder how many organisations would be in a position to get their systems up and running with limited impact on their business. Organisations need to identify some key points when it comes to DR readiness – how they lose the least amount of data, have the least amount of impact on the business, incur the least amount of cost, but recover as quickly as possible. More and more companies are identifying the speed of recovery as a major component when choosing a DR solution. ISO 27001 standards means that organisations need to prove their DR systems to demonstrate compliance.

As more businesses are turning to cloud, DRaaS offers organisations an alternative way to the traditional method of DR, which typically would mean a company uses legacy infrastructure to mirror their current data to a second site. By moving to DRaaS, the organisation no longer needs to maintain the legacy infrastructure, can run tests with ease and as often as required and be confident in the solution that when a disaster may happen the DR will work as planned.

Here are some key points, if you are thinking about moving your DR to DRaaS:

  • Recovery Point Objectives (RPO) and Recovery Time Objective (RTO) are two main points when evaluating a DR solution. RPO and RTO ensure you lose the least amount of data and your organisation recovers rapidly. Leading providers will be able to provide you with exceptional RPO and RTOs which will ensure your system is fully resilient with minimum impact to the organisation.
  • Cost is a main selling point for DRaaS, as the days of maintaining a second site with infrastructure are disappearing. Cloud enables companies to provision and use the infrastructure capacity as required and on demand. This now makes DRaaS affordable to the mid-market.
  • DRaaS allows potential customers to carry out trials before an initial purchase has been made. This means organisations no longer have to invest large sums of money into DR infrastructure before being able to test to ensure the proposed DR plan works.
  • The last, but arguably the most important point is the importance of DR testing. Regular DR testing will uncover anything that could go wrong in a real-life emergency and ensures confidence that your DR plan will work and failover is safe to initiate.


If you have any questions relating to this article, your current DR setup, or DRaaS please contact Sleepless.

Sleepless offer two award winning DRaaS replication solutions powered by Zerto and Veeam. If you would like to find more information about the differences between our service offerings please contact our sales team.


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Sleepless – March FAQ

March FAQ

Every month we publish a list of the most frequently asked questions from the previous month. So here’s our FAQ from March.

What is PBX hacking?

This is when your telephone systems is accessed by unauthorised individuals that rack up thousands of euro in charges by running calls through your lines. They usually gain access through weakly secured voicemail inboxes, maintenance ports or unsecured networks.


How do I protect my telephone system?

The best way to prevent your system from getting hacked is to;

  1. Make sure your employees are not using obvious pins on their voicemail, 0000, 1234 etc….
  2. We would recommend placing a bar on all international & premium calls outside of regular business hours.
  3. Make sure your systems has the latest software & patches installed. Along with increased security, the latest software versions also offer 6 digit pins for voicemail.
  4. Get in contact with your line provider to ensure there has been no unauthorised activity on your bill.


What is an Edge Gateway?

An Edge Gateway acts as a virtual router for your VDC networks.  Much like a physical router, they can be configured for network services like DCHP, VPN, Firewall etc.


What is DCHP?

Dynamic Host Configuration Protocol (DCHP) is a network protocol that allows Dynamic IP Addresses to be automatically assigned to any device connected to a network.  It is used to simplify network administration by keeping track of IP addresses and making it unnecessary for administrator to manually add an IP address every time a device is connected to the network.


What is the difference between Disaster Recovery and Online Backup?

Simply put, online backup is used to secure files and systems that can be restored in the event of data loss or corruption. Disaster recovery allows the replication of entire systems, and in the event of a disaster, these replications can go live keeping your businesses running and preventing downtime.


Can you access Sleepless Email on mobile?

Yes, sleepless’s email can be accessed by setting up your email account on the integrated email application on your mobile phone. Alternatively we recommend the outlook app which is free from your app store and published by Microsoft it has the simplest setup and you can access your email in minutes while on the move. All you need to know is your email address and password.


If you would like more information on any of the above topics, please contact us today!

Thanks for reading this post and subscribe to our newsletter for more blogs like this and information on Sleepless Cloud Services.


The Rise of DRaaS

The rise of DRaaS

DRaaS (Disaster Recovery as a Service) is fast becoming one of the most popular cloud options for business. The global DR market in 2015 was €1.2 Billion ($1.4 Billion) and is expected to rocket to €5.3 Billion by 2020. In fact, the advances made in Disaster Recovery over the last few years is believed by many to be the key reason for the rise in cloud adoption by businesses worldwide.


What does DRaaS have to offer your business? Well that depends on the chosen DR solution. The reason businesses choose DR as a Service is to ensure business continuity when the unimaginable happens. Just how quickly and efficiently this is accomplished in the event of a disaster is what separates the DR Solutions currently on the market.


If you’re in the market for a DR solution for your business we would recommend taking a closer look at Veeam or Zerto.


Zerto Replication

Zerto is an award winning enterprise class VMware and HyperV based replication product.  It was designed as a replacement to traditional array-based BCDR solutions that were not designed to deal with virtual IT environments. The key feature of Zerto is that it delievers a near-zero Recovery Time Objective. Read more….


Veeam Backup & Replication

Veeam is a robust offsite Backup & DR product that is perfect for recovering VMware & HyperV environments. The launch of version 9 has seen the introduction of some exciting new features, such as the ability to replicate to an offsite DRaaS provider through Veeam Cloud Connect and an RTPO of < 15 minutes. Read more….


Zerto & Veeam Replication at a glance

Solution Veeam Zerto
Ease of setup Medium Easy
Ease of testing Medium Easy
Impact on system Measureable Impact No Impact
Frequency of Replication 15 Minutes 30 Seconds
Speed to Recover Several Hours Several Minutes
Automation Possible Yes Yes
IT Effort Required to Maintain Medium Low

Sleepless provide tailored Disaster Recovery Solutions to businesses in all types of industries. What sets Sleepless apart is our expertise and more importantly our experience in identifying your business requirements in terms of Recovery Point Objective and Recovery Time Objective. We understand the importance of DR as a Service, and for that reason we only recommend market leading solution such as Veeam and Zerto. Our DR solutions deliver real value to our customers that are no longer price prohibitive.

If you would like to discuss the best DR solutions available to your business we would be happy to help.


Are you protecting your business data?

Cloud Backup & Disaster Recovery Plans

11 Questions to ask when implementing a backup plan for your business.

We’ve all experienced data loss at one time or another, along with the tedious task of trying to recover it. Unfortunately, on some occasions this can become an exercise in futility leaving us frustrated and wondering why we never put a solid backup plan in place to begin with.

When the loss is of critical business data, which can happen due to a number of reasons (malicious hacking, equipment failure & human error etc.), this goes from frustrating to potentially catastrophic.

With the amount of data created by the average company having grown exponentially over recent years, in part due to the diverse range on devices now used regularly by most employees. It has become imperative to have a solid backup plan in place, along with a proven Disaster Recovery plan to safeguard your business should the worst occur.

If you don’t currently have a backup & disaster recovery plan in place, then the 11 questions below will provide you with a good starting point. If you do have a plan in place, how you answer them should tell you just how well your business is currently protected and whether or not you need to be doing more.

  1. What volume of data needs backed up?
  2. What type of data does your business store?
  3. How frequent do your backups need to be?
  4. Where and how is your current data stored?
  5. Do you have a secure location to back up your data to?
  6. Are there any regulatory obligations that impact how & where your data is stored?
  7. For how long must you backups be retained?
  8. Do you need to archive your data backups so that you can roll back to a precise date & time if needed?
  9. Whose responsibility is it to ensure your data is backed up?
  10. Are there checks and balances in place to ensure your data is being backed up correctly?
  11. How much downtime can your business afford?

The survival of your business may one day depend upon the viability of the backup and restoration plans that you currently have or plan to put in place today. Sleepless would be happy to help ensure that your business data is backed up effectively.

Find out more about our cloud online backup service, as well our disaster recovery service.

Phone us on 091 511 444 or contact us online to discuss your businesses options and discover how we can help ensure that you are never caught out by a data loss going forward

CALL 091 511 444

Increased Productivity for Small Business with Cloud Technology

Improving Productivity (3)

A recent study revealed that within 5 years almost 80% of small businesses will have fully adapted to the cloud.

Currently a lot of small businesses only use the cloud for email, online banking & social media. However this is changing and many in the small business community are beginning to utilise the diverse range of cloud applications & tools now available to them.

Why is The Cloud the way forward for Small Business?

The cloud is flexible and offers scalability, this greatly improves a business’s ability to control, manage & secure its data. A cost effective and agile solution, the cloud caters to the changing requirements that most small businesses encounter.

The top 4 reasons the cloud is improving Small Business Productivity:

Security (Online Backup)

The security provided by the cloud decreases vulnerability to hacking and gives you almost real time data backups so your business is protected from the latest cyber security threats. Having this security infrastructure in place allows you to keep your their data safe and streamline your operations while providing 24 hour operational safety.

Collaboration (IaaS)

Collaboration is key, it drives business results. Properly deployed cloud technologies improve everything from daily operational efficiency to quality customer service. Simplicity is paramount when it comes to collaboration and the advances in cloud technology have made it easier than ever for employees to collaborate and drive better business performance. With the correct cloud solution in place small businesses can schedule, track and manage tasks 24 hours a day, just as easily as the multi-nationals can.

Data Control (SecureFile)

With all data stored in a central location and accessible by authorised employees at any time, businesses can analyse ongoing tasks and projects with ease and if necessary streamline the process. This allows employers and managers the ability to coordinate everything in order to better meet their goals. Meaning small businesses will no longer have projects unexpectedly halted by important documents being forgotten on desks or in other locations as all data can be accessed at any time from any location.

Disaster Recovery (DR)

If disaster strikes, be it natural or otherwise, it causes massive disruption and financial burden for businesses. In fact it’s widely claimed that 70% of small companies that experience a major data loss go out of business within a year. With a well-designed disaster recovery plan in place companies can reduce much of this, in fact some disaster recovery solutions offer a near-zero Recovery Time Objective (RTO).


For more information on how the cloud can improve your business productivity call 091 511 444 or email