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Why it’s Important to Back up to the Cloud

Why it’s Important to Back up to the Cloud

Enhanced Security

One of the most important features of cloud backup is the security it offers you and your customers. Data loss can be detrimental to Businesses. Files that are selected for backup are encrypted before they are transferred to the cloud and will remain encrypted when they reach it. It uses military grade encryption that only allows the user to view the data. These security measures are far more efficient to on site data backup and recovery systems.

Simple to use

Cloud backup solutions save time and money while making ongoing management and restoration easy. With just a few clicks of the mouse, backed up files can be easily found, accessed and restored. This eliminates hardware, software and cuts maintenance costs. Meaning you don’t require a big IT department and you will be given a portal to backup files to. 

Automatic Replication

Having Data in the cloud allows you to access it anytime and anywhere. As long as there is access to the internet. Our team of engineers can set your files to automatically backup at any time required. This saves time for Businesses whilst giving you peace of mind that your files are safe.

Affordable

Small to medium size Businesses don’t usually have an unlimited IT budget in place. It’s important to use a solution that makes sense financially to the company. A cloud back up, recovery and restore solution takes advantage of your current setup so you don’t need to buy or install any extra equipment that would incur extra charges.

Improved reliability and Speed of Recovery

In today’s world getting access to backed up data when you need it is critical. Having a cloud and recovery solution will instantly restore data files and you can determine different recovery points depending on your businesses requirements.  We can offer a wide range of options for data recovery to ensure backup and restorations are handled speedily and efficiently.

 

For more information on this service, call us on 1890-511444 or click the button below.

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Disaster Recovery vs. Cloud Backup: How to Decide

 

Disaster Recovery

A lot of people do not know the difference between Cloud Backup and Disaster Recovery. There are many similarities but there are some very important differences that could cost a business thousands in lost revenue if they were ignored. This article will explain the differences between the two backup solutions and how you can protect your business from disaster.

The Similarities

Both Cloud Backup and Disaster Recovery are data protection methods which store your data offsite and allow access of said data through the internet. They both often back up automatically and silently, requiring a minimum of effort on the client side, and they both generally work on a subscription model. The methods behind both technologies are broadly similar but the outcomes are very different.

The Differences

Cloud Backup works by copying every file from a client’s computer or server and storing it on an offsite server. This data can be recovered by transmitting the backed up data back to the client’s computer or server in the event of a data loss. If any client-side equipment has failed, it must be replaced before the restore can take place. Restores can be very slow, depending on the size of the backup and the speed of the client’s internet connection. On the low side this can be a few hours but can often take days with large server restores.

Disaster Recovery methods similarly work by copying every file from a client’s machine to an offsite server, but when it comes to recovering your files, you can be up and running within minutes. This is because Disaster Recovery packages store your files as a bootable image and then run that image from their servers as soon as recovery is needed. Workplace computers will work exactly as they did before the data loss, but will actually be reading their files straight from the offsite backup, across the internet. In the background, Disaster Recovery packages still restore your files to your servers, which will take the same amount of time as with Cloud Backup, but the important difference is the ability to use your computers and access your data whilst this is taking place.

Who is Disaster Recovery for?

Disaster Recovery is essential for any business who can’t afford downtime or data loss. For example, if an insurance company’s server malfunctions, they could be liable for all of the claims they could not pay out and would lose all the business coming to them whilst the server is down.

For more information on the Disaster Recovery services Sleepless provides, please click here.

If you have any other questions regarding our Disaster Recovery services, please contact Sleepless using the button below.

 

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Gold Backup Part 10: How do I take an entire machine Backup?

Sleepless Gold Backup, full disk backup

Gold Backup Part 10

How do I take an entire machine backup?

This is a continuation of our previous posts:

The question we are tackling today is “How do I take an entire machine backup (Image Backup)?”

An Entire machine backup will back up your entire machine including the operating system. To setup an image backup just follow these steps:

Step 1: Login to your account by going to https://cloud.acronis.com/login and click on the green ‘Manage Backups’ button above your plan:

pic1

Step 2: If you already have a backup plan created, you will have to recreate the plan with additional items. Click backup

Creating an image backup

Step 3: From here you can click Entire Machine
Entire Machine Backup

Step 4: In the event you need to restore the Entire Machine you can use a bootable media if needed and download an ISO image.

Step 5: You can do this by clicking on restore and then clicking on more ways to recover.

Restoring an image backup

Step 6: Click on Download ISO Image

Download and restore image backup

 

If you would like more information about Sleepless Gold Backup and the benefits for your business you can visit our Gold Backup Page or Contact Sleepless.

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Gold Backup Part 9: How do I setup an Exchange Backup?

Setting up an exchange backup

Gold Backup Part 9

How do I setup an Exchange backup?

This is a continuation of our previous posts:

The question we are tackling today is “How do setup an Exchange backup?”

To setup an MS Exchange backup with Sleepless Gold backup, follow these easy steps.

Step 1: Login to your account by going to https://cloud.acronis.com/login and click on the green ‘Manage Backups’ button above your plan:

pic1

Step 2: Under Devices Click Microsoft Exchange on the left of the screen.

MS Exchange

Step 3: Click on the name of the server and select what you wish to backup
Exchange Server

Step 4: Click on Backup and you will be able to setup the backup schedule and click Apply

Set your Microsoft Exchange backup Schedule

If you would like more information about Sleepless Gold Backup and the benefits for your business you can visit our Gold Backup Page or Contact Sleepless.

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Gold Backup Part 8: How do I create an SQL backup?

How to create an SQL backup

Gold Backup Part 8

How do I create an SQL backup?

This is a continuation of our previous posts:

 

The question we are tackling today in detail is “How do I create an SQL backup?”

Not only is Sleepless Gold Platform designed for file backup, but SQL backup as well. To setup an SQL backup, with Sleepless Gold backup, follow the steps below.

Step 1: Login to your account by going to https://cloud.acronis.com/login and click on the green ‘Manage Backups’ button above your plan:

pic1

Step 2: Under Devices click on Microsoft SQL

How do I create an SQL backup, pic1

Step 3: You will need to click the name of the server with the SQL you want to backup.
How do I create an SQL backup, pic2

Step 4: Select what you would like to backup and Apply.

How do I create an SQL backup, pic3

If you would like more information about Sleepless Gold Backup and the benefits for your business you can visit our Gold Backup Page or Contact Sleepless.

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Gold Backup Part 7: How do I create a local backup?

Setting up a local backup

Gold Backup Part 7

How do I create a local backup?

This is a continuation of our previous posts:

 

The question we are tackling today in detail is “How do I create a local backup?”

Fast recovery is always a concern for customers on a slow internet connection. That’s why Sleepless gold platform allows for a local backup to be created as well as a cloud backup.

To do this please login to your account by going to https://cloud.acronis.com/login

Step 1: Once logged in click on the green ‘Manage Backups’ button above your plan:

pic1

Step 2: To create a local backup you will need to create a new backup plan. Click on backup and click on create:

Seeding a Backup

Step 3:  Under “What to Back up” select local and select the local folder you would like you backups saved too. The schedule for this can be different to your cloud backup. If you don’t have a cloud backup setup already, and require one, simply turn ‘Replicate Backups’ to On. Apply this to enable the plan.

Creating a local backup - pic 1

Step 4: When recovering files you will now be able to choose from either local or cloud:

Creating a local backup - pic 2

If you would like more information about Sleepless Gold Backup and the benefits for your business you can visit our Gold Backup Page or Contact Sleepless.

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Gold Backup Part 6: How do I seed a backup?

 Gold backup, Seeding a backup

Gold Backup Part 6 

How do I seed a backup?

This is a continuation of our previous posts:

 

The question we are tackling today in detail is “How do I seed a backup?”

If you have a poor broadband connection or a very slow upload speed you may think online backup is out of the question for your business. This is not true, Sleepless gold platform allows customers to perform a seed, this is where an initial backup is to an external hard disk is performed. Once complete this disk is shipped to Sleepless and used as the initial backup, all backups after this are incremental, meaning only the changes from the initial seed are backed up.

 

To do this please login to your account by going to https://cloud.acronis.com/login

Step 1: Once logged in click on the green ‘Manage Backups’ button above your plan:

pic1

Step 2: If you do not already have a backup plan setup, you will need to recreate one. Once you’ve done this click ‘Backup’:

Seeding a Backup

Step 3: Click the cog at the top right hand corner of the menu that appears:

Seeding a Backup pic 1

Step 4: Choose ‘Initial Seeding’ from the left menu and select ‘Yes’ to use initial seeding:

Seeding a Backup pic 2Step 5: Click on initial seed and browse local folders to select your external hard disk:

Seeding a Backup Pic 3

Step 6: Click on Apply and you will be able to run the backup. Once this completes your backup will be located on your external hard and this can be sent back to Sleepless.

If you would like more information about Sleepless Gold Backup and the benefits for your business you can visit our Gold Backup Page or Contact Sleepless.

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Gold Backup Part 5: Troubleshooting a failed backup

Troubleshooting a failed backup

Gold Backup Part 5 

Troubleshooting a failed backup

This is a continuation of our previous posts: ‘Installing Sleepless Gold Backup powered by Acronis‘,  ‘Gold Backup – Part 2 – Setting up a backup plan‘, ‘Part 3: How does encryption work?‘ & ‘Part 4: Backup Restoration‘.

 

The questions we are tacking today in detail is “My backup failed what do I do next?”

 

From time to time you may come across an error when running a backup, if this happens we recommend you follow the following troubleshooting tips.

 

Tip 1 – Upgrade the agent

 

Upgrading your agent is the most important task you can do within Acronis. They have made this task automated in resent updates however it is something you should check either way especially if you a using a windows server 2003 or older.

i. To do this you will need to login to your account by going to https://cloud.acronis.com

ii. Click on Manage Backups:

manage backups

iii. Click on settings and click on your backup and click Update agent:

Click on settings and click on your backup and click Update agent

iv. The update will download to your local computer and update automatically, you will get a notification from the backup monitor in your task bar.

Pic3

Tip 2 – Check the file location

It is easy to create a backup plan and forget about it until it starts causing issue. One of the most common issues we see in Sleepless is that the folder/file which is backing up does not exist or has been renamed. You can edit your plan at any stage to update a location please see a previous tutorial called “How do I setup a backup plan?”

Tip 3 – Is my agent is online?

If you login to your backup and see the following, it means the agent on your local computer is offline:

backup agent on your local computer is offline

To check to see if the services are online go to Windows control panel -> Administrative Tools -> Services.

Acronis has 3 services:

  1. Acronis Managed Machine Service
  2. Acronis Remote Agent Service
  3. Acronis Scheduler2 Service

All 3 need a status of Started. Right click on each of the three services and click start. If they cant be started try restarting your computer. If this doesn’t work try reinstalling the agent or updating it.

Finally 

If all else fails or if you’re not sure about any of these steps please open a ticket with the Sleepless Helpdesk.

If you would like more information about Sleepless Gold Backup and the benefits for your business you can visit our Gold Backup Page or Contact Sleepless.

Sleepless, where cloud begins

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Gold Backup Part 4 Backup Restoration

SLEEPLESS BACKUP REPLICATION

Gold Backup Part 4 – Backup Restoration

This is a continuation from 3 of our previous posts: ‘Installing Sleepless Gold Backup powered by Acronis‘,  ‘Gold Backup – Part 2 – Setting up a backup plan‘ & ‘Part 3: How does encryption work?‘.

 

The question we are tacking today in detail is “How do I restore a backup?”

 

Step 1

With any of Sleepless backup platforms the first step is always to have the login details which is sent by Sleepless directly via email when the customer signs up.

 

Step 2

Next you will need to login to http://cloud.acronis.com:

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Step 3

Once logged in click on the green ‘manage backups’ button above your plan:

pic1

Step 4

Click All devices follow by Recovery on the left:

Pic2

Step 5

If you have your backup encrypted you will be asked to enter in your encryption key before you can restore but you will need to select the recovery point you want to restore from:

Pic1 Backup Restoration

Step 6

Once you have selected you’re the date you want to restore from click on Recover files/folders. You can also choose download to download to your current computer:

Pic2 - Restoring a Backup

Step 7

You will be able to restore the C drive or navigate to the folder you want to recover and click recover this will allow you to recover to the original location or a location of your choice and click Start Recovery:

Pic3

 

If you would like more information about Sleepless Gold Backup and the benefits for your business you can visit our Gold Backup Page or Contact Sleepless.

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TechTuesday – Gold Backup – Part 3 – Encryption

TechThursday Backup 3

TechTuesday – Gold Backup Part 3

How does encryption work?

This is a continuation from our previous TechTuesday posts: ‘Installing Sleepless Gold Backup powered by Acronis‘ & ‘Gold Backup – Part 2 – Setting up a backup plan‘.

 

The question we are tacking today in detail is “How does encryption work?”

 

On Sleepless gold backup platform there are 3 types of encryption available, each one stronger than the previous, they are:

  1. AES 128
  2. AES 192
  3. AES 256

Please note that this encryption cannot be disabled once you have chosen to enable it and it is password protected.

Step 1

With any of Sleepless backup platforms the first step is always to have the login details which are sent by Sleepless directly via email upon signup.

 

Step 2

Next you will need to login to http://cloud.acronis.com:

pic

Step 3

Once logged in click on the green ‘manage backups’ button above your plan:

pic1

Step 4
You can only enable encryption when you are setting up your backup plan, if you have previous plan you want to enable encryption on you will need to remove and recreate it with encryption email enabled. Click on Backup.

Pic2

Step 5

Click on Add Backup Plan. At the very bottom of the backup plan you will have encryption disabled by default.

pic3

Step 6

Once you have clicked to turn encryption on you will be asked to enter a password and choose what type of encryption you would like to use. This password must be kept safe as it will effect your ability to restore if you do not know it, it also cannot be reset.

Pic5

Step 7

Click Apply on the plan and you backup will now have encryption enabled.

 

If you would like more information about Sleepless Gold Backup and the benefits for your business you can visit our Gold Backup Page or Contact Sleepless.