Why Office 365?

Why Office 365?

Many of our customers have come to us with the question “Should we be adopting a hosted email solution?”

The answer is rather simple, yes. With Office 365 from Sleepless it has never been easier to make the move to a hosted email solution. There are many reasons why this is the case, we’ve highlighted the key ones below:

Work from anywhere from any device:

Being cloud based, it is now possible for employees to work on the go. Office 365 can connect with your mobile, tablet and laptop on the go securely using Microsoft’s comprehensive security measures.


As a monthly subscription, Office 365 is easily expandable. As your business grows, you can simply add any additional services that you require to your subscription. This means you will only be paying for services that you require.

Information Protection:

For a small monthly fee, you can control and secure emails, documents and sensitive data that is being shared outside of your business. Using a detailed tracking and reporting, it is very easy to revoke access to any threats to your files

Rights Management:

Azure Rights Management allows you and your employees protect information from unauthorized access, both internally and externally. Capabilities include “Do Not Forward”, “Company Confidential” and “Email Encryption”, which allows you to send encrypted emails to anyone easily.

Data Loss Prevention:

As Office 365 is a cloud based solution, data protection and backup give you peace of mind that you will never lose the data and documents essential to running your business.

To see how Sleepless and Office 365 can help your business, please click the button below.



, , ,

Protect your business against fraudulent emails

Business Email Protection Guide

According to Kaspersky Lab “Spam and phishing in 2016” report, about 20% of all spam emails in Q4 2016 distributed ransomware Trojans.

‘A How To Guide to Protecting your Business’

Email scamming and scammers have been around for a long time and many see them as a bit of a joke as they’ve always been very easy to spot. Unfortunately, this is no longer the case as these latest emails appear to be extremely genuine, can often call you by name, and can appear to come from reputable Irish companies, or someone you know – even within your organisation.


The content of these emails generally requires that you click a link within the email body, or open an attachment in the email. The results of opening the attachment or link can be very malicious, and can cause significant damage.


While technology can block the majority of these emails, it cannot block them all. We would advise that you circulate an email to all email users within your organisation to be very cautious when opening email attachments, and to not click any links within these emails, even if it is from someone you know.


If you are unsure in any way, please telephone and speak with the person you received the mail from to verify the content.


Of particular note, are emails claiming to be from:


  • Revenue Commissioners (often with Gaeilge)
  • Eircom / eir
  • Senior people within the company, asking to pay bills
  • National Lottery
  • Bank of Ireland

Also see:

Digital Email Signatures

Ransomware and what you need to know


If you have any questions regarding best practice when dealing with suspicious mails or the best way to protect your organisation from receiving them, please feel free to contact Sleepless.

, , ,

Veeam Agent & Office 365 Promotion


Artboard 1700px

We are now offering all customers free 6 month subscriptions to Veeam Agents for Windows and Linux and Veeam Backup for Microsoft Office 365. In addition to this, existing Veeam customers can claim an additional 6 month trial of Veeam Backup for Microsoft Office 365, for a total of 1 year’s worth of free Office 365 Backup!

What is Veeam Agent for Microsoft Windows and Linux?

Veeam Agent is the new backup agent from Veeam, available on Microsoft Windows and Linux. Veeam Agent brings with it a host of new features, including active full backups, file indexing and search and full support for Windows Server 2016. It also provides integration with Veeam Backup & Replication, for a seamless user experience. More information on Veeam Agent can be found here.

What is Veeam Backup for Microsoft Office 365?

Veeam Backup for Microsoft Office 365 is a new product from Veeam which provides automatic backup of Microsoft Office 365 and enables organisations to mitigate the risk of losing access to Office 365 email data and ensure availability for users. This new piece of software allows businesses to take control of their data by replicating their cloud-based Office 365 servers to a local backup repository. More information on Veeam Backup for Microsoft Office 365 can be found here.

How do I claim my free services?

To claim your free services, simply call us on 091 511 444 or use the contact button below to contact us by email.


Email in the Cloud: No Brainer

Hand holding tray with cloud computing concept

Email is the backbone of any modern businesses and is an integral part of customer acquisition, retention and communication, but many business owners don’t give it a second thought.

Many people regularly use cloud based personal email, such as Gmail or Hotmail, but haven’t considered cloud email for business. Onsite email regularly causes headaches and slowdowns within a business and can even result in lost business in the case of lost emails and server failures. This can lose businesses money, and can cost hours of valuable company time.

The time and energy needed to set up onsite email servers can be costly. The modern need to protect against malware, span and trojans can be an arduous burden, and software licenses can become expensive. There could also be a potentially devastating loss of data were these servers to fail. These problems can all be offset through the use of a hosted cloud based email service.

Outsourcing your confidential emails to an external company can seem scary but is, in fact, the safest, most secure option available. Cloud email is encrypted and off-site, meaning that sensitive company details are kept away from the centralised workspace, ensuring immunity from physical and digital theft.

What can Cloud Email do for my Business?

Aside from security considerations, cloud email can provide businesses with a multitude of added benefits. The ability to access work email from anywhere can greatly boost staff productivity, allowing instant access to the emails you need, wherever and whenever you need them. Importantly, even if a business’ main server is down, their emails are still accessible and functioning. This means that essential work can still be carried out whilst repairs to onsite servers are made. This would not be possible with an onsite email strategy without separate onsite email servers, which would be expensive and would take up more space and power, whilst providing the same functionality.

When cloud email is paired with a virtual server, staff have the ability to take all of their work on the go, allowing them to access all essential work files whilst away from the office. Modern businesses are increasingly decentralising in order to increase efficiency and productivity, and cloud based email and servers are a panacea in this respect.

Frequently Asked Questions


Is Cloud Email Safe?

Yes: Sleepless Cloud Email utilizes military grade encryption, anti-malware and anti-phishing technologies to keep your data safe. All of our email servers are based in Ireland, meaning all of your organization’s sensitive information never leaves the country. This keeps your organization compliant with EU data legislation.

Can I Use Cloud Email at Multiple Sites?

Yes: Cloud email unifies email across sites, allowing staff to access their email from anywhere in the world. The cloud also enables businesses to sync calendars and notes between sites, ensuring greater cohesion.

What are the Costs of Cloud Email?

Cloud email cuts out the technician, meaning that business need only pay one low monthly fee for their email services; no expensive servers, no costly repair bills. Sleepless Cloud-based Email Hosting starts from as little as €2.00 per mailbox monthly.

If you have any questions regarding cloud email, please feel free to contact Sleepless.

, ,

Cloud Mail – How To – Password Reset

microsoft exchange business email hosting

This Tech Tuesday we decided to put a quick post together for our customers in relation to one of the most common requests we see on our help desk. “How do I reset my cloud mail password?”

To change your email password follow the simple steps below:

Cloud Mail

  • Once logged in near the middle of the page you will have the manage section, click on manage to enter your account.

business email hosting

  • Click on Mailboxes

Microsoft exchange

  • Click on the Display name of the mailbox and then click on Set Password

email exchange hosting

  • Your password must be minimum 8 characters long and must have one capital letter and one small letter. Must contain at least one numeric value and one special character. Click Set password and you’re all done.

Sleepless Business Email Hosting gives you all the advantages of Microsoft Exchange without the headaches & cost of managing your own Exchange Server. If you would like more information on Sleepless Cloud Mail please contact us.


TechTuesday – Digital Email Signatures

TechTuesday - Digital Email Signatures

TechTuesday – Digital Email Signatures

Email Phishing has never gone away, in fact if anything, it has become more prevalent and far more sophisticated. This TechTuesday we are looking at Digital Email Signatures, a way to protect against phishing attempts that appear to come from genuine contacts.

What is a digital signature?

It’s a certificate that tells the recipient of an email that the message they have received is genuine and has not been changed or manipulated in anyway during transit. If any middle man tried to modify the contents the email client will show an error message. Something quite handy if you wish to know that the emails you receive are genuinely from who they say they are and the contents are exactly as they should be.


Digital certificates are issued by the same bodies that offer SSL, for the purpose of this post I used StartCom.


To setup your digital signature just follow the steps below


Go to StartCom: www.startssl.com/SignUp


Enter your email address and press submit, you should see the below window asking for a Verification Code, this will take a few minutes to arrive in your inbox. Once it does copy & paste it into the verification field and click ‘Sign Up’.

Validation Code

You should see this screen:


Press ‘Yes’ and then ‘Login Now’:


Choose a password and keep note of it as you will need it later:


Once you’ve entered your password and pressed ‘Submit’ you should see the following screen:


Click ‘Download Files’ to get your security certificate, then open the downloaded file. You should see the following wizard:


Press ‘Next’


Enter your password and press ‘Next’


Press ‘Next’


Then ‘Finish’, you should see the following:


Press okay and open Outlook – go to ‘File’ – ‘Options’ – ‘Trust Center’ then click ‘Trust Center Settings’:


In the next window select ‘E-mail Security from the side menu and tick the ‘Add digital signature to outgoing messages’ box. Below that in ‘Default Setting: you should see:  ‘My S/MiME Settings (your email address)’, if you don’t press the drop down and select it from there. Press okay and you’re done.


On all your emails you will now see the certificate badge below:



If you would like more TechTips like this why not signup to the Sleepless Newsletter.