Sleepless Newsletter

Sleepless July Newsletter

Sleepless Present at Galway Bar Association

Sleepless were delighted to present at the Galway Solicitors Bar Association at the Galway Courthouse on Friday the 21st of July.


What is GDPR?

Confused about GDPR and how to prepare?

Our recent blog post details what the GDPR is, what it means and what your business can do to prepare. The GDPR legislation is set to take effect in May 2018 and many businesses have come to us for advice on how to make sure their business is ready. Click the button below to read the full article:

Amazon Echo Winner

Visitors to the Sleepless stand at the NCS Conference 2017 in Dublin were in with the chance to win the state of the art Amazon Echo digital personal assistant. To find out who won, click the button below!

WebShield by Sleepless

WebShield by Sleepless

We are pleased to announce our new web filtering solution: WebShield. WebShield is a web filtering  product that allows you to monitor, control, secure and protect your business from online threats, including Ransomware, Phishing Sites, Unsecure Pages and Viruses.

Holiday Cover Call Answering Service

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Sleepless present at the Galway Solicitors Bar Association

Sleepless present at the Galway Solicitors Bar Association

Sleepless were delighted to present at the Galway Solicitors Bar Association at the Galway Courthouse on Friday the 21st of July.

The presentation focused on ransomware, data backup and modern cloud based email solutions.

Daragh Naughton, Technical Director at Sleepless, briefed attendees on how to identify and stop a ransomware attack, and also how to defend against online threats.

Daragh also discussed the best practices for businesses to backup up their data and showed the importance of the 3,2,1 rule.

3,2,1 Rule:

3 – 3 copies of the Data

2 – Held on 2 different forms of Media

1 – 1 copy held offsite.

0 – 0 Data Loss

Another topic on the agenda was how the legal industry should be using modern technology to send and receive emails securely. Daragh provided some case studies of some clients who we have helped improve their email service, and showed the advantages of doing so.


If you would like any information on the topics Daragh discussed at the event, contact us toady.

Amazon Echo Competition Announcement

Amazon Echo Winner


We are excited to announce the winner of our competition to win an Amazon Echo. All visitors to the Sleepless stand at the NCS Dublin 2017 event were in with the chance to win the prize, but unfortunately only one person did! We had a great time at the NCS event, talking to hundreds of people about data security and business continuity and we look forward to visiting the event next year too.

Until then, though, we are pleased to announce that the winner is Declan Friel from H&J Martin Asset Management Services.

Well done Declan – your Amazon Echo is on its way to you!

Keep up to date with our upcoming conference visits through our website and you can be in with a chance to win next time!


Why your business needs to think Web Filtering



What is WebShield?

WebShield is a web filtering  product that allows you to monitor, control, secure and protect your business from online threats. It’s based in the cloud, it’s easy to use and is priced competitively.


How it works:

A user types a URL into their browser, this request is sent to the WebShield servers and based on a pre-defined policy, the request is allowed or blocked.
If the request is blocked the user is presented with a block page informing them why it was blocked. If the user is allowed they are passed on to the requested URL.

Key Benefits of using WebShield:

  • Blocks Malware & Malicious Sites
  • Allows you to control Internet Access
  • Simple Set Up with Immediate Results
  • All the Benefits of using the Cloud

Key Features:

URL Filtering:

WebShield filters URL’s into 53 categories and contains over 500 million website addresses and 200 languages.

Cloud Keys:

A bypass code that can be entered on the block page to allow a user bypass the block page and proceed to the requested website.

On The Go:

A windows based agent that when installed on a laptop ensures the user continues to use the WebShield policy outside the office environment.

DNS Proxy:

A small locally installed virtual machine that integrates with Active Directory and allows per user reporting of internet activity.

Extensive Web Filtering API:

Remote management and monitoring via API.

Flexible Policies:

Different considerations and policies for different environments. Easily create and manage your own policy to protect users including whitelists and blacklists of URL’s and domains.


Renowned for our focus on supporting customers.


Access to a suite of over 50 predefined reports on user or group activity. These reports can be scheduled, or exported in multiple formats.

Multi Tenanted Platform:

Create new accounts easily and manage any number of locations. Set up in minutes and managed from an intuitive web based interface.

Scalable & Fast:

The solution can handle any volume of usage with no latency.


For more information on this service, please contact us on the button below




What is the GDPR?

GDPR Legislation

The upcoming General Data Protection Regulation (herein, GDPR) will come into effect on the 25th May 2018 and Sleepless has had a lot of inquiries from businesses concerned about what it means for them. In this article we will explain what the GDPR is and how companies can ensure that they stay on the right side of the regulations.


The GDPR applies if the data controller (the organisation which collects data), the data processor (an organization which processes data on behalf of the data controller) or the data subject (the person who the data is about) is based in the European Union. This affects all Irish companies who hold personal data and companies worldwide who hold personal data about EU citizens. According to the commision in charge of the GDPR:

“personal data is any information relating to an individual, whether it relates to his or her private, professional or public life. It can be anything from a name, a home address, a photo, an email address, bank details, posts on social networking websites, medical information, or a computer’s IP address.”


All data collected must be accompanied with explicit consent for the data and the purposes the data is to be used for. Data controllers must be able to provide proof of consent and consent may be withdrawn.

Data Protection Officer

All public authorities and those private companies whose core activities consist of data processing must designate a ‘data protection officer’. The data protection officer (or DPO) must be proficient at managing IT processes, data security (including dealing with ransomware and other cyber-attacks) and other data-related business continuity issues. The DPO must be effectively independent of the organisations which employs them, acting as an ‘internal regulator’.


All personal data must be ‘pseudonymised’, meaning that any identifiable data must be encrypted, or otherwise rendered useless in pairing the data to an individual person. Any encryption keys must be stored separately to the personal data itself. The GDPR does not concern the processing of data that is already anonymous, for example data used for research or statistical purposes.

Data Breaches

Any data breaches must be reported to the Supervisory Authority within 72 hours of any breach. If the breach is determined to have an adverse effect on individuals, those affected individuals must be informed. Individuals need not be informed, however, if the breached data has been anonymised or pseudonymised.


Santions can be imposed on those companies who do not follow the GDPR. Examples of these sanctions include regular data protection audits and a fine of up to €20 million, or up to 4% of the annual worldwide turnover, whichever is greater.

Records of Processing Activities

Records of processing activities must be kept. Upon request, these records must be made available to the Supervisory Authority.


For more information about the GDPR and what you can do to ensure compliance, contact Sleepless using the button below or call us on 1890 511 444.


Sleepless Newsletter

VeeamON Tour Dublin Sponsored by Sleepless
Sleepless were official sponsors of this months VeeamOn Tour event in Dublin. The event was a great opportunity for networking and keeping up with the latest developments and announcements from Veeam.

The annual National Construction Summit

The annual National Construction Summit convened last week at the RDS in Dublin. The Sleepless team were out in full force for the event, talking to hundreds of delegates and exhibitors about the importance of data protection and off-site backup.

and the winner is............

We’d like to thank everyone that completed our customer survey. To find out the winner of the €250 One4all voucher check out the prize draw in the video above.

Watch the Latest Sleepless webinar about protecting your business against ransomware.

Watch the Latest Sleepless webinar about protecting your business against ransomware.


Sleepless Customer Survey – Prize Draw Winner

We would like to thank all our customers that took the time to complete our customer service survey over the last number of weeks. As promised, everyone that completed the survey was entered into a draw to win a €250 euro One4all voucher.